Returns

 

 

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Please note that the cost of return shipping will be deducted from your refund total once the item has been received and inspected.

Refunds will be issued to the original form of payment within 10 business days after the return is received. You will receive an email confirmation once your refund has been processed. Original shipping fees are non-refundable.

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Returns Within Turkey

For domestic customers, please email info@ohsevendays.com with your order number and reason for return.
We offer free returns within Turkey — you will receive a complimentary cargo label and detailed return instructions.

All items must be returned in their original packaging. Once the goods are received and inspected, the refund will be issued to the same credit card used for the original purchase. Please allow up to 10 business days for your refund to appear. You will be notified by email once your return has been processed.

OhSevenDays will accept unworn and unwashed items in original packaging that were purchased at full-price. The merchandise must be received back within 30 days from the date the order was placed. ALL discounted items are final sale. All altered or custom size items are final sale.

About Duties and Taxes
Please note that the duties were collected by us at checkout and paid directly to your local customs authority on your behalf.
Unfortunately, since these fees have already been remitted to customs, we’re unable to refund them ourselves.However, you may be able to claim a refund for the duties directly from your local customs office once the return is processed. We’ll be happy to provide any documents needed to support your claim.